FAQ

May 1, 2021

General Info

Is Gran Fondo Hincapie for racers?

Our event is inclusive of all riding abilities and great for anybody looking to take part in the ultimate cycling experience.

What are the categories for the awards?

Gran Men: 1st, 2nd, and 3rd overall

Gran Women: 1st, 2nd, and 3rd overall

Medio Men: 1st, 2nd, and 3rd overall

Medio Women: 1st, 2nd, and 3rd overall

Piccolo Men: 1st overall

Piccolo Women: 1st overall

KOM (Gran only): 1st overall

QOM (Gran only): 1st overall

Is there a minimum age for participants?

There is no minimum age requirement; however, participants under age 18 will need to have a parent sign a waiver for them on site.

Is this a timed event?

Yes, the entire event will be chip timed. We will also have timed climbs. You are only eligible for competition prizes if you complete the full course.

How fast do I have to ride?

You may ride as fast as you want. However, all Gran riders must reach the intersection of TN-HWY 27 and East Valley Road at mile marker 29.7 no later than 11:00am ET. Riders not reaching this cutoff point will be directed to continue on TN-HWY 27 and will be timed as a Medio rider.

How do riders line up at the start?

We currently plan to use a tradition mass start where riders will line up on a first come, first serve basis. However, if the situation with COVID-19 dictates that we use a staggered wave start to keep group sizes down, Gran Fondo Hincapie reserves the right to change the start procedure as necessary.

Can I line up with my friends in the start corral?

The current plan is to have riders line up in the start corral on a first come, first served basis. However, if a staggered wave start is necessary, we will do our best to keep group together in the same start wave. If the decision is made to switch the start procedure, information will be communicated to all registered riders on how ride together with their group.

Safety Info

Our top priority has always been to ensure the safety of all participants, volunteers, staff, and members of the local community, and we also want to deliver the Ultimate Cycling Experience. We continue, and will continue, to be in constant communication with local and state health officials as to the situation with COVID-19.

We currently plan to hold the event as a mass start with added safety protocols at rest stops and the Family Festival & Expo. We had a very successful Gran Fondo Hincapie-Greenville in October 2020 where we implemented the safety protocols found here. Gran Fondo Hincapie reserves the right to change or adjust any of the safety protocols outlined as necessary.

Are there mechanics on the course?

We highly encourage all participants to know basic safety and repair skills, including fixing a flat tire. Be prepared and bring your own pump and extra tubes for your bike. However, if you are still unable to make the repair, SAG drivers will be following all ride routes and can assist you with any minor mechanical issue you may have.

How many aid stations will be on the course?

The Gran route will feature 3 fully stocked rest stops complete with nutrition, hydration, and medical supplies. The Medio route with have 2, and the Piccolo will have 1.

Will the roads be closed to traffic?

Some–but not all–roads will be closed for traffic. At all times, however, riders have to obey traffic laws and ride on the right-hand side of the road. Riders have to follow the instructions of police officers, course marshals, and volunteers to avoid disqualification.

Do you provide a bag drop?

A luggage corral will still be available should you wish to drop a bag prior to the ride with items you wish to have when you finish. This corral can be found in the Festival/Expo area at Miller Park. Please remember that you will need to present your bib number to claim your bag.

Registration Info

What is the refund or transfer policy if I am unable to attend the event?

Included in your Gran Fondo Hincapie registration is an event jersey (Gran and Medio only), finisher medal, wristband, racing bib, and several other miscellaneous costs that cannot be reimbursed to the company. For that reason, the Gran Fondo Series has a strict no refund or event transfer policy on registration fees. More information about this policy can be found here.

What happens if severe inclement weather or other events beyond anyone's reasonable control result in the cancellation of the event?

Because we incur substantial costs in connection with producing the Gran Fondo event that cannot be recovered, including the cost of providing you with the items in your rider packets, the Gran Fondo Series has a strict no cash refund policy on registration fees. Thus, if we cancel a Gran Fondo event because of an event beyond our reasonable control, including without limitation acts of God; severe inclement weather; flood, fire, earthquake, explosion, or other potential disasters or catastrophes, such as epidemics; war, invasion, hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest; government order or law; actions, embargoes or blockades in effect on or after the date of this Agreement; action by any governmental authority; national, regional, state or local emergency; strikes, labor stoppages or slowdowns or other industrial disturbances; shortage of adequate power or transportation facilities; or other events beyond our reasonable control, we cannot offer you a cash refund of your registration fees, nor can we reimburse you for any of your travel or lodging costs.  Instead, we will allow you to transfer your registration to a Gran Fondo Hincapie event scheduled within the next year at no cost. Registrants will receive an email to the email address they used when registering for the canceled ride with a unique code to use to transfer the registration.

What happens if it rains?

Gran Fondo Hincapie will start rain or shine; however, in the event of a severe storm or inclement weather, authorities may decide to cancel the event and will make the call at the last minute. See below for further information regarding the cancellation of an event.

What if I want to change my route?

If you would like to change your route before the online registration deadline has ended, you can log into your Race Roster account and initiate the transfer there. You will be responsible for all additional costs and fees. If you decide to make a last-minute change, you can pick up your packet during packet pickup and then go to the Registration Transfer line. It’s very important that every rider is registered for the correct route so that our finish results are accurate.

What happens if the event is forced to cancel/postpone for reasons related to COVID-19?

If the event is forced to postpone or cancel for COVID-19 related reasons, all registrants will have their registration transferred to Gran Fondo Hincapie-Chattanooga 2022 or Gran Fondo HincapieGreenville 2021.  

Technical Info

What type of bike can I ride for the event?

We suggest using a road bike as it is the best option to ride in groups. You can also ride a mountain bike, touring bike, or single speed (with two brakes). A triathlon bike is fine as long as you keep your hands on the brake lever while riding in a group. Recumbent bikes are allowed on the Piccolo course only. Tandem bikes, trailers, and bike seats are not allowed for safety reasons.

What should I wear?

Helmets with buckled chin straps are a requirement for all riders and must be worn at all times while on your bike. Headphones of any kind are not allowed. Also make sure your bib number is pinned to the back of your jersey and is visible at all times while on course.