FAQ

October 24, 2020

General Info

Is Gran Fondo Hincapie for racers?

No. Our event is inclusive of all riding abilities and great for anybody looking to take part in the ultimate cycling experience.

What are the categories for the awards?

For our 2020 event, awards will be given as follows:

Gran Men: 1st, 2nd, and 3rd best combined times on all three timed climbs.

Gran Women: 1st, 2nd, and 3rd best combined times on all three timed climbs.

Medio Men: 1st, 2nd, and 3rd best combined times on both timed climbs.

Medio Women: 1st, 2nd, and 3rd best combined times on both timed climbs.

Piccolo Men: 1st Only. Fastest finish time.

Piccolo Women: 1st Only. Fastest finish time.

Is there a minimum age for participants?

There is no minimum age requirement; however, participants under age 18 will need to have a parent sign a waiver for them on-site.

Is this a timed event?

Yes, the entire event will be chip timed. We will also have timed climbs. You are only eligible for competition prizes if you complete the full course.

How fast do I have to ride?

As we are using a staggered start in 2020, we have adjusted our Gran route cutoff times. The first cutoff is at mile 20.8 and will happen 1:45 after the last wave starts the event. The second cutoff is at the top of the Saluda Grade (mile 46) and will occur 4:30 after the last wave starts the event. All riders not making these cutoff times will be rerouted onto a shorter course.

How do riders line up at the start?

To facilitate a start that will allow for proper social distancing we will be using a staggered start for the 2020 edition of Gran Fondo Hincapie. You can find more information on the staggered start here

Can I line up with my friends together in the same corral?

We will be using a staggered start in 2020 to help maintain social distancing best practices. We will do our best to keep groups together in the same start wave, but this may not always be possible.

Safety Info

Our top priority has always been to ensure the safety of all participants, volunteers, staff, and members of the local community, and we also want to deliver the Ultimate Cycling Experience. Whether you’ve already signed up or are still on the fence, we wanted to share some of the changes that you can expect.

Check out our Safety Information page for more in depth information about our protocols and procedures.

Are there mechanics on the course?

We highly encourage all participants to know basic safety and repair skills, including fixing a flat tire. Be prepared and bring your own pump and extra tubes for your bike. However, if you are still unable to make the repair, SAG drivers will be following all ride routes and can assist you with any minor mechanical issue you may have.

How many aid stations will be on the course?

There will be four stations along the courses stocked with food, water, and medical supplies.

Will the roads be closed to traffic?

Some–but not all–roads will be closed for traffic. At all times, however, riders have to obey traffic laws and ride on the right-hand side of the road. Riders have to follow the instructions of police officers, course marshals, and volunteers to avoid disqualification.

Do you provide a bag drop?

To help ensure the safety of our volunteers, staff, and other riders we will not be offering a bag drop at the start line or rest stops in 2020. The luggage corral will still be available should you wish to drop a bag prior to the ride with items you wish to have when you finish.

Registration Info

What is the refund or transfer policy if I am unable to attend the event?

Included in your Gran Fondo Hincapie registration is an event jersey (Gran and Medio only), medal, wristband, racing bib, and several other miscellaneous costs that cannot be reimbursed to the company. For that reason, the Gran Fondo Series has a strict no refund or event transfer policy on registration fees. More information about this policy can be found here.

What happens if severe inclement weather or other events beyond anyone's reasonable control result in the cancellation of the event?

Because we incur substantial costs in connection with producing the Gran Fondo event that cannot be recovered, including the cost of providing you with the items in your rider packets, the Gran Fondo Series has a strict no cash refund policy on registration fees.  Thus, if we cancel a Gran Fondo event because of an event beyond our reasonable control, including without limitation acts of God; severe inclement weather; flood, fire, earthquake, explosion, or other potential disasters or catastrophes, such as epidemics; war, invasion, hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest; government order or law; actions, embargoes or blockades in effect on or after the date of this Agreement; action by any governmental authority; national, regional, state or local emergency; strikes, labor stoppages or slowdowns or other industrial disturbances; shortage of adequate power or transportation facilities; or other events beyond our reasonable control, we cannot offer you a cash refund of your registration fees, nor can we reimburse you for any of your travel or lodging costs.  Instead, we will allow you to transfer your registration to a Gran Fondo Hincapie event scheduled within the next year at no cost. Registrants will receive an email to the email address they used when registering for the canceled ride with a unique code to use to transfer the registration.

What happens if it rains?

Gran Fondo Hincapie will start rain or shine; however, in the event of a severe storm or inclement weather, authorities may decide to cancel the event and will make the call at the last minute. See below for further information regarding the cancellation of an event.

What if I want to change my route?

If you would like to change your route before the online registration deadline has ended, email us at registration@hincapiesports.com and we’ll transfer your registration to a different route. If you decide to make a last-minute change, you can pick up your packet during packet pickup and then go to the Registration Transfer line. It’s very important that every rider is registered for the correct route so that our finish results are accurate.

I Was Registered for the Postponed 2020 Gran Fondo Hincapie-Chattanooga Event. What Happens with My Registration?

Technical Info

WHAT TYPE OF BIKE CAN I RIDE FOR THE EVENT?

We suggest using a road bike as it is the best option to ride in groups. You can also ride a mountain bike, touring bike, or single speed (with two brakes). A triathlon bike is fine as long as you keep your hands on the brake lever while riding in a group. Recumbent bikes are allowed on the Piccolo course only. Tandem bikes, trailers, and bike seats are not allowed for safety reasons.

CAN I USE CARBON CLINCHER WHEELS?

Carbon clincher rim brake wheels are not permitted on the Gran course for the Greenville event, as the descent down Skyuka is extremely steep. They are permitted on the Medio and Piccolo courses. Disc brake carbon wheels are allowed on all courses.

WHAT SHOULD I WEAR?

Helmets with buckled chin straps are a requirement for all riders and must be worn at all times. Headphones of any kind are not allowed. Also make sure your bib number is pinned to the back of your jersey.