FAQ

October 23, 2021

General Info

Is Gran Fondo Hincapie for racers?

Our event is inclusive of all riding abilities and great for anybody looking to take part in the ultimate cycling experience.

What are the categories for the awards?

Gran Men: 1st, 2nd, and 3rd overall

Gran Women: 1st, 2nd, and 3rd overall

Medio Men: 1st, 2nd, and 3rd overall

Medio Women: 1st, 2nd, and 3rd overall

Piccolo Men: 1st overall

Piccolo Women: 1st overall

KOM (Gran & Medio): 1st overall

QOM (Gran & Medio): 1st overall

Is there a minimum age for participants?

There is no minimum age requirement; however, participants under age 18 will need to have a parent sign a waiver for them on site.

Is this a timed event?

Yes, the entire event will be chip timed. We will also have timed climbs. You are only eligible for competition prizes if you complete the full course.

How fast do I have to ride?

You may ride as fast as you would like. However, riders participating in the Gran distance must reach the top of the Saluda Grade (Mile 46) by 1:30 pm. All riders not making the cutoff time will be routed onto a shorter course. 

How do riders line up at the start?

As the situation surrounding COVID-19 continues to evolve, we will remain in contact with state and local health officials. We will take their advice as to the safest way to conduct all aspects of the event. While we certainly hope that we can return to a mass start by October, we also have plans to use a staggered start similar to our 2020 event if necessary. We will announce how we will be starting riders as we get closer to the event in 2021. 

Can I line up with my friends in the start corral?

If we use a traditional mass start in 2021, riders will line up on a first come, first serve basis starting at 7:30 am. If the situation surrounding COVID-19 dictates that we use a staggered wave start, we will do so. We will do our best to keep groups together in the same start wave, but this may not always be possible.

Do you provide a bag drop?

Yes, we provide bag drops at both the Tryon Rest Stop and at the Saluda Rest Stop. Please note that all dropped items must fit into a one gallon zip-lock bag. Items will be picked up by the Medio broom wagon and will be dropped off after the last Medio rider finishes at the luggage corral. You must present your bib number to the volunteer at the luggage corral to claim your items. 

Safety Info

Our top priority has always been to ensure the safety of all participants, volunteers, staff, and members of the local community, and we also want to deliver the Ultimate Cycling Experience. Whether you’ve already signed up or are still on the fence, know that we will always put your safety first.

Should the situation surrounding COVID-19 dictate additional safety measures, we will use the same protocols from our 2020 event. You can review that information here. Our team will remain in constant contact with local state and health officials and will announce what COVID-19 related safety measures we will take as we get closer to the event.

Are there mechanics on the course?

We highly encourage all participants to know basic safety and repair skills, including fixing a flat tire. Be prepared and bring your own pump and extra tubes for your bike. However, if you are still unable to make the repair, SAG drivers will be following all ride routes and can assist you with any minor mechanical issue you may have.

How many aid stations will be on the course?

There will be four stations along the courses stocked with food, water, and medical supplies.

Will the roads be closed to traffic?

Some–but not all–roads will be closed for traffic. At all times, however, riders have to obey traffic laws and ride on the right-hand side of the road. Riders have to follow the instructions of police officers, course marshals, and volunteers to avoid disqualification.

Do you provide a bag drop?

To help ensure the safety of our volunteers, staff, and other riders we will not be offering a bag drop at the start line or rest stops in 2020. The luggage corral will still be available should you wish to drop a bag prior to the ride with items you wish to have when you finish.

Registration Info

What is the refund or transfer policy if I am unable to attend the event?

Included in your Gran Fondo Hincapie registration is an event jersey (Gran and Medio only), finisher medal, wristband, racing bib, and several other miscellaneous costs that cannot be reimbursed to the company. For that reason, the Gran Fondo Series has a strict no refund or event transfer policy on registration fees. More information about this policy can be found here.

What happens if severe inclement weather or other events beyond anyone's reasonable control result in the cancellation of the event?

Because we incur substantial costs in connection with producing the Gran Fondo event that cannot be recovered, including the cost of providing you with the items in your rider packets, the Gran Fondo Series has a strict no cash refund policy on registration fees. Thus, if we cancel a Gran Fondo event because of an event beyond our reasonable control, including without limitation acts of God; severe inclement weather; flood, fire, earthquake, explosion, or other potential disasters or catastrophes, such as epidemics; war, invasion, hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest; government order or law; actions, embargoes or blockades in effect on or after the date of this Agreement; action by any governmental authority; national, regional, state or local emergency; strikes, labor stoppages or slowdowns or other industrial disturbances; shortage of adequate power or transportation facilities; or other events beyond our reasonable control, we cannot offer you a cash refund of your registration fees, nor can we reimburse you for any of your travel or lodging costs.  Instead, we will allow you to transfer your registration to a Gran Fondo Hincapie event scheduled within the next year at no cost. Registrants will receive an email to the email address they used when registering for the canceled ride with a unique code to use to transfer the registration.

What happens if it rains?

Gran Fondo Hincapie will start rain or shine; however, in the event of a severe storm or inclement weather, authorities may decide to cancel the event and will make the call at the last minute. See below for further information regarding the cancellation of an event.

What if I want to change my route?

If you would like to change your route before the online registration deadline has ended, you can log into your Race Roster account and initiate the transfer there. You will be responsible for all additional costs and fees. If you decide to make a last-minute change, you can pick up your packet during packet pickup and then go to the Registration Transfer line. It’s very important that every rider is registered for the correct route so that our finish results are accurate.

What happens to my registration if the event is forced to cancel due to COVID-19 complications?

If we are forced to postpone the event due to issues related to COVID-19, your registration and all included apparel will transfer to a Gran Fondo Hincapie event of your choice in 2022. You will receive detailed information on the transfer process via email should the need arise.  

Technical Info

What type of bike can I ride for the event?

We suggest using a road bike as it is the best option to ride in groups. You can also ride a mountain bike, touring bike, or single speed (with two brakes). A triathlon bike is fine as long as you keep your hands on the brake lever while riding in a group. Recumbent bikes are allowed on the Piccolo course only. Tandem bikes, trailers, and bike seats are not allowed for safety reasons.

Can I use carbon clincher wheels?

Carbon clincher rim brake wheels are not permitted on the Gran course for the Greenville event, as the descent down Skyuka is extremely steep. They are permitted on the Medio and Piccolo courses. Disc brake carbon wheels are allowed on all courses.

What should I wear?

Helmets with buckled chin straps are a requirement for all riders and must be worn at all times. Headphones of any kind are not allowed. Also make sure your bib number is pinned to the back of your jersey and is visible at all times on course.