Gran Fondo Hincapie Series Cancellation & Deferral/Transfer Policy

Cancellation & Deferral/Transfer Policy

Gran Fondo Hincapie

Can't make it after all?

Included in your Gran Fondo Hincapie registration in an event jersey, finisher medal, wristband, racing bib, and several other miscellaneous costs that cannot be reimbursed to the company. All of these items are ordered months ahead of the event. For that reason, the Gran Fondo Hincapie series has a strict no refund or event transfer policy on registration fees. This includes the following:

  • Participant will not be permitted to transfer the registration to a future ride in the same city.
  • Participant will not be permitted to transfer the registration to another Gran Fondo Hincapie event in a different city.

However, registrants are permitted to do the following:

  • Participant may transfer the registration to a different distance/route within that same ride (participant may incur costs if transferring to a longer distance). Participant may adjust this preference online by logging in to his/her Bikereg account as long as online registration is still open. After online registration closes, participant may still change their ride distance at packet pickup before the event.
  • Participant may transfer his/her registration to a different rider for the same event.Participant may change the registration online by logging into his/her Bikereg account and updating the participant info before the online registration deadline. After this date, participant may transfer the registration on site at the event’s Packet Pickup location, but if the recipient needs a different jersey size, we cannot guarantee that we will have that size in stock.
  • Effective July 13, 2022, we are no longer able to offer packet mailing before or after the event. If you are unable to attend, you may have a friend pick up your packet on site at the event.